Refund policy

Site Worx Infotech

REFUND POLICY You may cancel your services with us at any time by following the Cancellation Process listed below. Products purchased from Site Worx Infotech may be refunded only if cancelled within the timeframe listed under Standard Refund Terms unless noted otherwise herein. All refunds are subject to conditions as set forth below in the Money-Back Guarantee Period.

STANDARD REFUND TERMS: If you cancel Products/Services that are eligible for a refund under our Standard Refund Terms you will receive a full refund for your service with us, under the following conditions.

BILLING FREQUENCY 1 year or more – Within 30 days of the date of the transaction. Less than 1 year* – Within 48 hours of the date of the transaction.

DATE OF THE TRANSACTION The date of the transaction is the date a product or service is purchased, or the date any renewal is processed by Site Worx Infotech. in accordance with the terms and conditions of the applicable product or service agreement.

You may cancel a product at any time, but a refund will only be issued in accordance with these terms. PRODUCTS/SERVICES ELIGIBLE FOR A REFUND UNDER STANDARD REFUND TERMS Shared Web Hosting; Website Backup; Optimized WordPress Hosting; VPS Hosting; Managed Business Hosting; PRODUCTS/SERVICES NOT ELIGIBLE FOR REFUNDS:

Cloud Servers; Dedicated Servers; Domain Name Registrations; Domain Name Renewals; Domain Name Transfer fees (if applicable); Domain Name Transfer services (if successful); Domain Privacy Services; Expert Services (billable time); G Suite by Google (all versions); Installation fees for custom software; Managed Services; Merchant Accounts; Migration Services; Microsoft Office 365 (all versions); Premium Domain Names; Professional Services Fees; Redemption Fees; SiteLock 911; Sucuri; SSL Certificates; Website Security; Website Transfers; ALL REFUNDS WILL BE CALCULATED BY SUBTRACTING THE AMOUNTS NOT ELIGIBLE FOR A REFUND ABOVE FROM ANY FEES PAID BY YOU.

SPECIAL NOTE: All domain registrations and renewals are final and cannot be reversed or changed once completed; please check your domain registration for any errors (typo or incorrect TLD) and also check the registration or renewal length prior to submitting your order. MONEY-BACK GUARANTEE PERIOD FOR HOSTING SERVICES: If you are not satisfied at any time during the sixty (60) days following your first purchase of Hosting Services you may cancel your Services by using the cancellation form in your HostMyCode dashboard. You will receive a refund within ninety (90) days of the service cancellation. You will receive a full refund of all Shared Web Hosting, VPS Hosting, Optimized WordPress Hosting, and Reseller Hosting fees paid by you to Your Account Dashbord for the initial term. Money-Back Guarantee refunds shall be due to you only upon your compliance with, and subject in all respects to, our terms and conditions. Requests for these refunds must be made in writing to the Site Worx Support Team through your Site Worx Client dashboard. Money-Back Guarantee Refunds will not accrue and shall not be paid under any circumstances if you do not provide the applicable refund request within this money-back period. Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund.

RENEWALS OF SERVICES: IN ORDER TO ENSURE THAT YOU DO NOT EXPERIENCE INTERRUPTION OR LOSS OF SERVICES, ALL SERVICES AUTOMATICALLY RENEW. We will notify you of your upcoming renewals at least 15 days in advance and unless you submit a cancellation request using the cancellation form in your Site Worx Client dashboard the services will be renewed at Site Worx Infotech's terms then current rates using the payment method you have provided to us. IF YOU DO NOT WISH FOR ANY SERVICE TO AUTOMATICALLY RENEW, YOU MAY ELECT TO CANCEL THE SERVICE EITHER IMMEDIATELY OR UPON EXPIRATION OF THE THEN CURRENT TERM. CANCELLATION PROCESS: You may terminate any Service at any time by using the web-based cancellation form in the Services section of your Site Worx Client Dashboard. You are still responsible for all fees and charges accrued prior to the effectiveness of such cancellation. After submitting a cancellation request, you will receive an email from our support team with a tracking number saying "Your service cancellation is being processed". If necessary, we will contact you to verify the details of your cancellation request. If you do not receive a response from us or a confirmation email within minutes of submitting your cancellation request, please contact the SiteWorks customer support team. We require you to submit all cancellations via the online cancellation form in your Site Worx client dashboard: (a) confirm your identity; (b) confirm in writing that you are ready to delete all your files and email from our servers; (c) Cancellation request document. The purpose of this process is to reduce the chance of mistakes, fraudulent/malicious requests, and ensure that you are aware that your files, email and account may be promptly and permanently deleted once the cancellation request is processed. For additional assistance or questions regarding your cancellation, you may contact us or submit a support ticket through our Site Worx Client Dashboard as "Attention Billing Department".

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Do You HaveAny Questions?

What are the benefits of using a cheap web hosting provider in India?

Choosing the best and cheap web hosting provider is one of the most crucial steps to successfully launch your business online. There are multiple benefits of using the services of cheap web hosting providers in India. Significantly, if your business is offering services in India, using a cheap web hosting provider in India is the best decision.

Benefits of using a cheap web hosting provider in India:

  • Low-Cost Plans
  • Flexible Payment Options
  • Money-Back Guarantee
  • Reliability
  • High Uptime Guarantee
  • Fast Server Response Time
  • Secure Servers
How do I choose the best cheap web hosting provider in India?

There are several web hosting providers in the market offering cheap web hosting services. This makes finding a cheap web hosting provider in India quite easy but finding one that offers the best hosting services in India isn’t. However, there are some criterias to keep in mind when choosing the best one.

To help ease your search process, we list below these criteria:

  • Determine Your Hosting Needs
  • Website Size and Traffic
  • Technical Requirements
  • Scalability
  • Compare Plans and Pricing
  • Features and Add-Ons
  • Pricing and Payment Options
  • Contract Length and Renewal

Always look out for these criterias and choose the best web host for your business’s online website. Once you find a reliable and cheap web hosting provider that meets all your requirements, you are one step closer to launching your business online. You can also look out for SiteWorx’s range of web hosting services.

Web Hosting vs Domain Registration

Web Hosting and Domain Registration are the segments that work hand-in-hand. This is why it is vital to understand the difference between them if you are planning to build a successful website for your business.

Differences between Hosting and Domain

One of the main differences between web hosting and domain registration is that:

  • Hosting is an engine powering your website. It is also the place that stores all your website’s files.
  • Domain is more of a permanent address that visitors use to find websites in the online world.

To successfully run a website, you will need both hosting and domain in place. You can not build your website without a domain registration although you can have a domain before building your website.

What should I consider when selecting a cheap web hosting provider?

Selecting a web host is one of the important decisions if you want to build the right foundation for your business’s website. It is only with a reliable web hosting service that you can build an effective online presence. Selecting a hosting plan can be really confusing when you have multiple web hosting providers available in the market that are promising awesome features at cheap prices. That is the reason, we recommend having clear expectations before beginning this search process. If you choose the wrong web hosting provider, you may end up in unnecessary troubles and expenses.

Things to consider when selecting a cheap web hosting provider can include your objectives and budget. It must also include your website’s security needs, 24/7 support and features like uptime guarantee, server performance, efficient response time, intuitive dashboard and many more, needed to set up and maintain your website.

What are the most important features of a cheap web hosting plan?

Millions of new businesses are appearing online with each passing day. If you are also planning to expand your business by leveraging the potential of the Internet you can affordably do so with a web hosting company. There are a lot of things service providers promise to their customers to help them get the best hosting experience.

Here are some of the most important features of a cheap web hosting plan that you can expect with a web hosting company:

  • Optimal Server Performance
  • 99.9% Uptime Guarantee
  • Quick Server Response Time
  • Best Server Location 5. 24/7 Availability
  • Bespoke Customer Support
  • Multiple Support Channels
  • Advanced Security Features

Our goal at SiteWorx is to offer all these in our web hosting services. As a result, our customers get fast services with important features and 99.9% uptime at cheap prices.

Why should I invest in a dedicated server in India?

The first suggestion every business owner gets is to choose shared hosting as it is cheap. But with a cheap price comes a few things that you have to compromise. You will be sharing this server with thousands of other businesses. This also compromises security. Whether you decide to build a small or large website for your business, data security is always one of its crucial aspects. And if you have important client information on your server, you need to have high security levels for your website.

With dedicated server hosting in place, it becomes easy for your website to prevent possible malware and data breaches. As the server is priced comparatively high you will be getting better resources. You will also be the sole user on this server.

Considering the benefits that your host will offer if you choose a dedicated server, you shouldn’t have any doubts on why to invest in a dedicated server in India.